Amaze - FAQ

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Frequently Asked Questions

How do I get started?

To get started, create an account here and create your first membership card.

Can individuals purchase digital membership cards through Amaze?

No, we do not sell memberships directly to individuals. We are a white labeled software for businesses to launch and manage their own membership programs.

What benefits and perks can I expect from a membership?

Each business can design their own membership program with their own benefits and perks. Typically they are either dollar off discounts on products or services, percentage off discounts on products or services, exclusive event access, & free giveaways.

Can I make payments using the payment methods linked to my membership card?

Yes, you will be able to use your linked payment method to pay your bill at a business using the Amaze membership platform.

Do I need a separate app to access my membership card?

No, our membership cards sit inside Apple Wallet and Google Wallet so you don't need any additional app or hardware to use.

How long does it take for a business to set up a custom membership program with Amaze?

You can setup a program in minutes. And if you need help. Please connect with our team at support@amazemembership.com

Does Amaze integrate with a business's point-of-sale (POS) system?

Yes, we are expanding our integrations. We currently support Clover and Shopify POS integrations.

What should I do if I lose access to my digital membership card?

You can always access your available membership cards in your wallet.

How can I get in touch with Amaze's customer support?

Please email one of our support team members and they will be in touch with 24 business hours.

What is your refund policy?

Memberships are non-refundable. Some memberships offer free trial periods, others are recurring (daily, weekly, monthly or annual) charges so you can always cancel before the next billing cycle.

Can businesses customize the appearance and branding of their membership cards?

Yes, we allow our customers to design the entire card from color, imagery, & details on the card.

How is the ownership and validity of membership cards verified?

We use secure validation by generating a unique QR for every membership. We also validate each time a perk is used by a member which further reduces reduces fraud and error.

Not seeing the answers you're looking for? Reach out to us at support@amazemembership.com

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